Privacy Policy
Last updated: June 20, 2023
Thank you for choosing WizPods ("Company," "we," "us," or "our"). This Privacy Policy describes how we collect, use, disclose, and protect personal information when you use our Software-as-a-Service (SaaS) platform, WizPods, and any related services (collectively, the "Service").
Information We Collect
1.1 Personal Information
We may collect personal information that you provide directly to us when you sign up for an account, use the Service, or communicate with us. This may include:
Contact information (e.g., name, email address, phone number)
Billing and payment information
User-generated content (e.g., files, documents) that you upload to the Service
Communication preferences
1.2 Usage Information
We may collect information about your use of the Service, including:
Log data (e.g., IP addresses, browser type, access times)
Device information (e.g., device type, operating system)
Usage metrics (e.g., feature usage, clickstream data)
Aggregated and anonymized data for analytics purposes
Use of Information
2.1 Provide and Improve the Service
We use the collected information to provide, maintain, and improve the Service, including:
Enabling you to access and use the Service
Personalizing and customizing your experience
Providing technical support and responding to inquiries
Monitoring and analyzing usage patterns and trends
Developing new features and functionalities
2.2 Communication
We may use your information to communicate with you, including:
Sending administrative messages and updates regarding the Service
Responding to your comments, questions, and requests
Sending promotional emails and newsletters (you can opt-out at any time)
Facilitating communication between users within the Service
2.3 Protection and Security
We take reasonable measures to protect the security and integrity of your information. We may use your information to:
Verify your identity
Detect, prevent, and address technical issues or security incidents
Investigate and take action against fraudulent or unauthorized use of the Service
Sharing of Information
3.1 Service Providers
We may share your information with third-party service providers who assist us in delivering the Service, such as hosting providers, payment processors, and customer support services. These service providers are authorized to use your information only as necessary to provide services to us.
3.2 Legal Compliance and Protection
We may disclose your information if required to do so by law, or if we believe that such disclosure is necessary to:
Comply with legal obligations or respond to valid legal requests
Protect our rights, property, or safety, as well as the rights, property, or safety of our users or others
Investigate and defend ourselves against any third-party claims or allegations
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website of any change in ownership or use of your personal information.
Your Rights and Choices
4.1 Access and Update
You may access, update, correct, or delete your personal information by logging into your account settings or by contacting us directly. We will respond to your request within a reasonable timeframe.
4.2 Communications Preferences
You may opt out of receiving promotional emails or newsletters from us by following the instructions provided in the email. Please note that even if you opt out of receiving promotional communications, we may still send you non-promotional messages related to your account or the Service.
4.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store certain information about your interactions with the Service. You can manage your cookie preferences through your browser settings.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's Privacy
The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take reasonable steps to delete it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website. Your continued use of the Service after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us at support@philgin.com.
Please note that this Privacy Policy applies only to the WizPods SaaS platform and related services. It does not cover the practices of third-party websites, applications, or services linked to or integrated with our Service. We encourage you to review their respective privacy policies before interacting with them.